Warranty and Repairing Policy

At Morecare, we stand behind the quality of our medical equipment and are committed to ensuring your satisfaction. Please review our warranty and repairing policy outlined below:

Warranty:

  1. Manufacturer's Warranty: Our medical equipment is covered by the manufacturer's warranty, which varies depending on the product and brand. The warranty period typically ranges from 6 months to 1  years from the date of purchase.

  2. Coverage: The manufacturer's warranty covers defects in materials and workmanship under normal use. It does not cover damage resulting from misuse, accidents, or unauthorized modifications.

  3. Warranty Registration: Some manufacturers require warranty registration to activate the warranty coverage. We encourage customers to register their equipment promptly after purchase to ensure warranty eligibility.

  4. Warranty Exclusions: The warranty does not cover consumable items such as filters, tubing, or masks, which may have separate warranty terms. Damage caused by improper maintenance, unauthorized repairs, or failure to follow manufacturer instructions is also not covered.

  5. Claims Process: If you encounter any issues covered by the warranty during the warranty period, please contact our customer service team for assistance. We will facilitate the warranty claim process with the manufacturer on your behalf.

Repairing Policy:

  1. Out-of-Warranty Repairs: For equipment that is no longer covered by the manufacturer's warranty, we offer repair services at competitive rates. Our skilled technicians will diagnose the issue and provide a quote for the repair cost.

  2. Quality Repairs: We ensure that all repairs are conducted by qualified technicians using genuine manufacturer parts to maintain the integrity and performance of the equipment.

  3. Estimates: Before proceeding with any repairs, we will provide you with a detailed estimate of the repair costs. You have the option to approve or decline the repair based on the provided estimate.

  4. Repair Turnaround Time: We strive to complete repairs in a timely manner to minimize downtime for our customers. The turnaround time for repairs may vary depending on the nature of the issue and the availability of replacement parts.

  5. Customer Communication: Throughout the repair process, we keep you informed of the status of your equipment and any updates regarding the repair timeline or cost.

Contact Us:

If you have any questions about our warranty and repairing policy or need assistance with a warranty claim or repair, please don't hesitate to contact our customer service team at [9929545206]. We are here to support you and ensure that your medical equipment continues to meet your needs effectively.

Thank you for choosing Morecare for your medical equipment needs. We value your trust and are committed to providing exceptional service to our customers.

Do you have more questions? Contact us
Didn't find what you were looking for ? Fill This Form
Hello Jaipur
Welcome To Morecare!